Costs, Support And Service To Your Hospital

We have a flat fee of 8% of payments made to ARCH. We also share the interest collected with you. This brings your true cost at between 4 to 5 percent of dollars collected. Frontier is at 25% Regular 30% Legal.

What you get for that cost:

1. Detailed Monthly Statements to your patients
2. Follow-up calls within 5 days of being past due
3. If no Contact, Past Due notice goes out
4. If no Response an additional call made to patient
5. If no Response Pre-Collect from Frontier indicating that they need to contact ARCH or the account will sent to a Collection Agency.
6. ARCH Financial representative for your patients to call. Keeping those calls away from your hospital.

Support:

If there was ever a problem with our service we would want to know as soon as possible. We are committed to our clients needs. We will continue to have onsite visits and conference calls as needed. As our Guiding Principles stated, “We prioritize our Clients needs above ARCH Financial Service. We are a part of your team and our committed to your hospitals success. ARCH can provide you with an onsite terminal that can directly call into our data base. This will allow your staff to instantly see our progress in regards to your accounts.